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Learn more about tada's payment system
Mobile banking is now part of everyday life in Bangladesh — from Eid shopping to rickshaw fares, bKash handles it all. tada built its payment system with this reality in mind, so players from every corner of the country — whether you're in Dhaka or Sunamganj — get the same seamless experience.
Is any verification required to make a deposit?
When making your first deposit, you will need to verify your mobile number. It's a simple OTP-based process that takes just 30 seconds. Once verified, you can pay directly every time after that — no further verification needed. New account holders must complete KYC (NID verification) before their first withdrawal. This is a one-time step that keeps your account secure.
Are there special rules for large withdrawals?
Yes, for withdrawals above ৳50,000, tada performs an additional security verification — this is purely to protect you and prevent any unauthorised access to your funds. Larger requests may take an extra 15–30 minutes to process. For VIP members, this verification is completed much faster.
Multiple withdrawals in a single day are allowed as long as you stay within the daily limit. The standard daily limit is ৳50,000, while VIP members can withdraw up to ৳2,00,000 depending on their tier. You can also cancel a withdrawal request as long as it is still in "Processing" status.
What should you do if you run into a payment issue?
Occasionally, if a mobile banking server is busy or your network is weak, a payment may not reflect immediately. There is no need to worry — your money is not lost. All transactions are recorded in tada's transaction log. Simply contact Live Chat, provide your transaction ID or bKash reference number, and the issue is usually resolved within 30 minutes.
Missing the reference number in the deposit remarks can delay processing — so don't skip it. Also make sure you're paying from the same number registered to your tada account, as using a different number may require additional verification.
Does the withdrawal method need to match the deposit method?
Tada strongly recommends using the same payment method for both deposits and withdrawals. If you deposited via bKash, withdraw via bKash; if via Nagad, withdraw via Nagad. This is a security measure — each payment method has its own verification chain. If you wish to withdraw using a different method, please contact support, as additional verification may be required.
Your complete payment history on tada is available under the "Transaction History" section of your profile. The date, time, amount, and status of every deposit and withdrawal are displayed clearly. You can also download this history for tax or accounting purposes.
